User's Guide
Frequently Asked Questions
- Can I use my points at both stores and online?
- I have a product I'm looking for, can I be notified when it's on stock?
- I haven't received the email.
- The postpaid payment form was not enclosed.
- I'd rather to receive packages in my delivery box.
- Is it possible to specify the delivery date and time?
- I would like to pick up at the Yamato transportation sales office.
- [Forward to store] Please tell me the expected arrival date at the store.
User's Guide
If you have a problem ...
- If you have any problems that cannot be solved by the User's Guide, please contact Customer Inquiries.
- Business hours 12: 00-18: 00