User Guide
Frequently Asked Questions
- Can points be used at stores or online shops?
- I have a product I'm looking for. Can I get a notification of arrival?
- I haven't received the email.
- The postpaid payment form was not enclosed.
- I want you to put it in the delivery box.
- Is it possible to specify the delivery date and time?
- I would like to ask Yamato to stop its sales office.
- [Forward to store] Please tell me the expected arrival date at the store.
User Guide
If you have a problem ...
- If you have any problems that cannot be solved by the User's Guide, please contact Customer Inquiries.
- Business hours 12: 00-18: 00