User Guide

Display based on the Specified Commercial Transactions Law

Display based on the Specified Commercial Transactions Law

Distributor name

TIN PAN ALLEY CO.

Distributor's address

〒186-0011
東京都国立市谷保6-3-10 国立商品センター
TEL:042-847-7970
FAX:042-847-7970
e-mail@tinpanalley.co.jp

For inquiries, please use the inquiry form below.
Click here for inquiry form

Contact Us

For inquiries by e-mail, please select the inquiry content from here and contact us from the corresponding form. We will reply to you by email from the customer center.

Operation manager

EC Team Manager Kunihiro Sakuraba

Product price

Display for each product

About returns

Exchanges for other products and returns will not be accepted. However, we will only accept if the product is defective or if a product different from the ordered product arrives.
In this case, only if you contact the customer center within 7 days after the item arrives and complete the procedure. Click here for more information on returns.

Qualification / license

Secondhand dealer license: Tokyo Metropolitan Public Safety Commission No. 303329101168

Required amount other than the product price

Shipping fee, cash on delivery fee, @ (after) payment fee

Payment method

Credit card, cash on delivery, @ (after) payment, bank transfer

Due date for payment

Credit card: We will charge you when the item is shipped.
C.O.D .: Please pay when you receive the item.
@ (After) payment: Please pay within 14 days of issuance.
Bank transfer: Please transfer within 4 days