User's Guide

About the product

About quality control

RAGTAG Online checks the condition of all products so that you can shop with confidence even in used clothing, and if there are scratches or stains, the parts are displayed.

About quality control

We provide this care according to the condition of the product.

■ Ozone deodorant
Ozone deodorant
A deodorizing method that does not restore the odor over time by oxidizing the source of the odor with ozone and directly decomposing it. It is an environmentally friendly and safe substance that does not produce residue after purifying the atmosphere.
■ Cleaning
Cleaning
For items that are conspicuously dirty or have an odor, we apply cleaning and stain removal by a specialist within the range that safe to the clothes.
■ Iron finish
Ironing
Those with noticeable wrinkles are ironed.
■ Polished shoes
Polished shoes
Business or dress shoes are hand-polished and finished by professional craftsmen one by one.

* We do not apply cleaning or maintenance for items in good condition.

About size

RAGTAG Online has a detailed size description of the item in addition to the manufacturer's size notation.This is the actual measurement size.
Please check that carefully before ordering.
(Approximate size are displayed for products that are difficult to measure, such as raglan sleeves and complicated designs.)

In addition, RAGTAG Online allows you to search for products by size. The correspondence between the size you pick in search and the actual manufacturer's size is as follows. (Example: If you are looking for size44 in Italian clothes for MEN, you can search by MEN's size Small)

MEN

Shirt neck size notation

SizeXSSMLXL
Japan, France, Italy~3738394041~
United Kingdom, United States1414.51515.516

Bottom maker size notation

SizeXSSMLXL
inch2728~2930~3132~3334~
Centimeter (greater than or equal to less than)~7070~7575~8080~8585~

Other clothing manufacturer size notation

SizeXSSMLXL
Japan36~3738~3940~414243
Italy4244464850
France3638~4042~4446~4850~52
England3234~3642~4446~4850~52
America3234363840

Shoe maker size notation

Japan24.52525.52626.52727.5
Europe39 1/24040 1/24141 1/24242 1/2
England66 1/277 1/288 1/29
America677 1/288 1/299 1/2

WOMEN

Bottom maker size notation

SizeXSSMLXL
inch~2324~2526~2728~2930~
Centimeter (greater than or equal to less than)~6060~6565~7070~7575~

Other clothing manufacturer size notation

SizeXSSMLXL
Japan579~111315
Italy363840~424446
France343638~404244
England6/288/3010/32〜12/3414/3616/38
America-24~6810

Shoe maker size notation

Japan2222.52323.52424.525
Europe35 1/23636 1/23737 1/23838 1/2
England3 1/244 1/255 1/266 1/2
America55 1/266 1/277 1/28

KIDS

Clothes maker size notation

Size (height)〜60708090100110
Reference ageNewborn6 months1 year old2 years old3-4 years old5-6 years old
Japan6070809095~105105~115
Europe3M6M-9M12M-18M23M ~ 2A3A4A-5A
America0-3M3-6M6-18M18-24M2T3T-4T
Size (height)120130140150160170
Reference age7-8 years old9-10 years old11 years old~11 years old~11 years old~11 years old~
Japan115〜125125〜135135〜145145〜155155〜165165〜175
Europe6A-7A8A10A12A14A16A
America5T ~ 6T6〜810121416

Shoe maker size notation

Size (height)〜8910111213
Reference ageNewborn6 months1 year old2 years old3-4 years old5-6 years old
Japan8910111213
Europe~171819202122
America5T ~ 6T6〜810121416
Size (height)141516171819
Reference age2 years old3 years old4-year-old5 years old6 years old7 years old
Japan141516171819
Europe2324~2526272829~30
America67〜89101112~13
Size (height)2021222324
Reference age8-year-old9 years old10 years old11 years old12 years old
Japan2021222324
Europe31323334~3536
America1234〜56

ACCESSORY

Ring maker size notation

Japan (issue)7891011121314
Italy4748495051525354

* The sizing is standard. Please consider it as a guide as it depends on the brand and season's design.

About size comparison

RAGTAG Online, you can use the online fitting room service "Viertusize" to eliminate size concerns when shopping online.

Have you ever experienced that even with the same size notation, it has slightly sizing different from the image depending on the brand and item?

You can easily compare the size of your own items or items previously purchased in the past with the products of more than 5000 brands handled RAGTAG

Virtusize User's Guide

Virtusize operating environment
--Internet Explorer 8 or above (excluding IE8 compatibility mode)
--Modern browsers such as Google Chrome, Mozilla Firefox, Mac Safari: latest version recommended
1) Launch an online fitting room
Click the "Check Size" button on the product detail page to launch the online fitting room.1) Launch an online fitting room
2) Select and add items to compare
You can make a comparison by choosing from your purchase history or by measuring your items with a tape measure.

■ How to compare with purchase history

If you have a purchase history, you will see items that you have previously purchased. Please select the item you want to compare.How to compare with purchase history

■ How to compare with items measured by yourself

If you don't have a purchase history yet, press the button to start measuring.If you don't have a purchase history yet, press the button to start measuring.

Prepare your own clothes and tape measure for which you want to compare sizes. 1. First, enter the name of your item in the name entry field. 2. Measure the dimensions according to the input guide and enter the size information in the input field. 3. Press the "Finish" button when you are finished. * Press "Add optional dimensions" and enter a finer size to improve the comparison accuracy.Prepare your own clothes and tape measure for which you want to compare sizes.

3) Compare the size of your item with the item in the store

In the center of the screen, the items in the store and your clothes will be displayed on top of each other. Check the exact size while looking at the difference in length and width.In the center of the screen, the items in the store and your clothes will be displayed on top of each other. Check the exact size while looking at the difference in length and width.

4) Add store items to the closet

You can also compare the items you see in the store by adding items from the store to your My closet. Click an item in the store in the upper left and select "Add to Closet" to register it in the closet.You can also compare the items you see in the store by adding items from the store to your microsette.

5) Register and log in to your Virtusize account

By registering a Virtusize account, you can recall the contents registered in the closet from other computers and smartphones. You can register an account from the menu bar at the top left of the screen. Please use your Facebook account or email address to register.By registering a Virtusize account, you can recall the contents registered in the closet from other computers and smartphones.

The next time you use it, open the menu bar at the top left of the screen and enter your email address / password or press the Facebook button to log in.

About the material

RAGTAG Online describes the materials of the products in detail. The description method may vary for each item, so please check before ordering.

About the material of clothes

The materials declared on the product quality label are listed. If there is no quality display tag attached, it means "No quality display", In other cases such as not readable, it is stated to that effect.

About materials for watches, jewelries and accessories

According to the table below, the engraved display of the product and the material judged by our professional staff are listed.

YGMade of 18k yellow gold
PGMade of 18k pink gold
WGMade of 18k white gold
PTMade of platinum
SSMade of stainless steel
TIMade of titanium
ALMade of aluminium
GPMade of aluminium
PVDPVD coating
RubberMade of rubber
SMMade of ceramic

About the condition

RAGTAG Online displays the condition of the product according to the following criteria in consideration for the nature of second hand products. Please ensure you check all details.

About the standard of condition

As good as newNew or nearly to new ※
AOverall clean, no dirt, damage, or that is inconspicuous even if they are present
BItems that are less worn and not much noticeable dirt or damage
CItems that are much worn and visible dirt or damages
DItems with noticeable dirt or damage

Detailed status other than the above is described on the product details screen. The condition does not include garment bags, shoe boxes, etc. which attached to items other than the products, and please note that there is no mention of dirt or tears.

* If it is as good as new, it may have been repaired such as hemming.

About color

The "color" displayed on the product detail page is not the color specified by the manufacturer, but a similar color is displayed at the discretion of our staff.
Please note that the color and texture may differ slightly between the actual product and the image on the monitor.